TradeTime
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Privacy Policy

Last updated: February 2026

1. Introduction

TradeTime ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job management and invoicing platform.

We comply with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts.

2. Data Controller

TradeTime is the data controller for the personal data processed through our Service.
Contact: privacy@tradetime.ie
Location: Dublin, Ireland

3. Information We Collect

3.1 Information You Provide

  • Account Information: Name, email address, phone number, business name, address
  • Business Data: VAT number, RCT details, bank account information (IBAN, BIC)
  • Client Data: Your clients' names, addresses, contact details, and VAT numbers
  • Financial Data: Quotes, invoices, job details, and payment information

3.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on the Service
  • Device Information: Browser type, operating system, device type
  • Log Data: IP address, access times, referring URLs

4. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your quotes, invoices, and jobs
  • Send transactional emails (invoice notifications, password resets)
  • Provide customer support
  • Improve and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

5. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contract: To provide the Service you've signed up for
  • Legitimate Interests: To improve our Service and ensure security
  • Legal Obligation: To comply with applicable laws
  • Consent: For marketing communications (you can withdraw anytime)

6. Data Sharing

We may share your information with:

  • Service Providers: Cloud hosting (Vercel, Supabase), email services
  • Payment Processors: If you use paid features (Stripe)
  • Legal Requirements: If required by law or to protect our rights

We do not sell your personal data to third parties.

7. Data Storage and Security

Your data is stored securely on servers located in the European Union. We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest
  • Regular security assessments
  • Access controls and authentication

8. Data Retention

We retain your data for as long as your account is active. After account deletion:

  • Your data will be deleted within 30 days
  • Backups may be retained for up to 90 days
  • Some data may be retained longer if required by law (e.g., for tax purposes)

9. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Limit how we process your data
  • Object: Object to certain processing activities
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at privacy@tradetime.ie.

10. Cookies

We use essential cookies to:

  • Keep you logged in
  • Remember your preferences
  • Ensure security

We use analytics cookies (with your consent) to understand how you use the Service.

11. Your Clients' Data

When you enter your clients' information into TradeTime, you are the data controller for that data, and we are the data processor. You are responsible for:

  • Having a lawful basis to process your clients' data
  • Informing your clients about how their data is used
  • Responding to your clients' data subject requests

12. Children's Privacy

TradeTime is not intended for use by individuals under 18 years of age. We do not knowingly collect data from children.

13. International Transfers

Your data is primarily processed within the EU. If data is transferred outside the EU, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

15. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Irish Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28
Website: www.dataprotection.ie

16. Contact Us

For any questions about this Privacy Policy or your personal data:

Email: privacy@tradetime.ie
Address: Dublin, Ireland